FAQs
Browse our frequently asked questions. Click on the questions below to view our answers.
Custom Packaging
We are a manufacturing company in North Carolina producing electric car chargers for residential and commercial use. The chargers can be as small as 12″x12″x8″ or as large as 40″x20″x12″. We want a packaging solutions for this product. They will all be packaged separately and need to travel without being damaged. Do you provide this service?
Far Packaging provides manufactures with custom packaging for their product. We will design a custom solution and provide you with regular shipments of that packaging. Our packaging can include custom imprinting and custom protection to ensure safe delivery.
We build custom print plates for corrugated cartons. Our plates are approximately 50″x20″x20″ and 2000 pounds, but at times they can be as large as 200″x”40″x40″ and weigh up to 9000 lbs. We need packaging – most likely wooden crates – for local and overseas shipments. Will you deliver these packaging crates to our company? When shipping overseas, is specialty packaging needed?
We can provide you with regular deliveries of custom crates that will meet your business needs. We typically deliver within 100 to 150 miles of Fuquay-Varina, NC, which is our business location. Some overseas or ocean shipments may need a barrier bag. We will pack your product for overseas shipping at your location. At times, we may need to pick up your products and package them at our business location.
Export Packaging
Does my item need EU Certified Wood or ISPM-15 Certification?
Yes, boxes and crates shipped outside of the US must be packaged in EU Certified wood and must have ISPM15 certification. We are happy to take care of this for you.
I need to ship electronic to France and want to know if a barrier bag is necessary. How is this determined?
If the item is traveling over the ocean, we highly recommend the item gets a barrier bag to prevent rust or moisture from damaging or destroying the product. If the item is traveling by air and going direct, a barrier bag is not necessary. If the item is traveling air and will be sitting on the tarmac, we recommend a barrier bag.
If my item is shipped in a sealed ocean container, why would it need a barrier bag?
The moisture collects on the top of the ocean container and drips onto items in the container. The salt water can also easily damage packaged items. We strongly recommend using barrier bags when shipping via ocean container.
Do my items need to be secured in a special way in an ocean container? Can you explain? I am trying to avoid the extra cost.
The ocean container will move in right to left, forward to backward, and up and down during shipment. Without properly securing items, it is very possible that your items may be damaged from this movement.
I need to ship a racing tractor from the US to Germany. How does this occur? In an open container or enclosed? Please explain.
The tractor can be shipped in an open container but it will be exposed to the elements if shipped over the ocean. This means that the tractor will potentially be exposed to salt water and could be damaged during shipping. We recommend a full barrier bag for the sled pulling tractor with a complete EU certified (ISPM15 certified) wood crate.
My company produces dental chairs and we need to ship 2 to India. How can we do this affordably?
The dental chair must be protected from the elements due to the electronics in the base of the chair. A full barrier bag and wooden box are necessary to ensure the dental chair arrives at its destination in the same condition that it left. This shipping method may be more expensive than a standard box without a barrier bag, but it will ensure your chair arrives in working condition.
Military Packaging
What do I need to do in order to get a quote?
Send us a copy of the government contract along with the size and weight of the part. We will then provide you with pricing.
What do I need to send with the part or item needing military specified packaging?
You need to send a complete copy of the contract, acceptance of part (Inspection/Acceptance origin contracts) signed off by your QAR and your parts. We will take it from there. At that point, the packaging, QAR signoff, transportation routing and invoicing in WAWF are our responsibility. All items will be packaged and labeled as required by the contract, WAWF input (invoice/receiving report) submitted, and the item shipped to the final destination. All will be done in a timely manner.
Do I have to abide by the packaging requirements of our contract?
Yes, every government contract has specific unique packaging requirements. Even if you have sold the same part over and over again, there is a very strong possibility that the packaging code has changed from contract to contract. Far Packaging will help you to abide by the contract you have signed.
How do I know that our item is packaged correctly?
Far Packaging maintains a current library of specifications, keeps in stock certified military materials, and manufactures on site custom cartons, wood pallets and wood boxes. All contracts requiring source inspection will be signed off by our QAR, which certifies that the packaging requirements have been met.
Where will the parts be packaged?
All items are packaged in our facility. We maintain in stock the packaging materials that are most commonly used in military specified packaging projects. Once the items are packaged and ready for shipment, we ship them directly to the destination specified in the contract.
Do I have to use special packaging like Military Standard Packaging?
Yes. It is stated in the government contract when you bid on it. Military Standard Packaging is required. There is a packaging code in your contract. You must follow that code.
How do I know that it is packaged correctly?
It will be inspected by a government inspector at our facility or your facility.
Where will it be packaged?
On your site or at our site. We can package it and ship it to you or to the final destination.
What do I need to do?
We need to give us the packaging code out of the contract to determine the exact packaging you need. You then send us the product. If you need it back, we will send it to your facility. Most our Military Specified Packaging is sent to its final destination from our facility. Once you sign off on the packaging, We receive a DD250, which allows us to ship directly to the final location.
Rigging/Moving/Plant Closing
I have a industrial machine that is to big for us to handle – 5,000 lbs. and we need to move it out of state. Can you help us?
We can go to your facility and move the equipment for you. we can also supply a fork truck or use one at your facility.
I have several machines to be transported. Can the items be packed at our facility or do we need to bring them to you for packing?
We can pack it at your facility or pick it up and pack it at our facility. You are welcome to bring items to our facility to be packed. We will crate whatever you need.
We have a crew to take apart 2 large industrial machines that need to be moved. Once the equipment is disassembled, can you pack it for us?
Yes. We can pack it at your facility or at ours.
We have a large machine coming in from Europe that we cannot handle on our own. Can you unpack it and deliver it to our facility?
Yes. Often these items are delivered to our facility to be unpacked and delivered to our customer’s facility at ground level when they do not have a loading dock.
We have a business that we are closing. How can you help us?
We can provide full disconnect and packaging for any type of shutdown.
Wood Boxes/Crates
What are your wood boxes and crates made of?
Southern yellow pine (soft wood) and plywood.
Are your wood boxes and crates custom or standard sizes?
We have custom and standard sizes by request.
Are your wood boxes and crates nailed or screwed?
We can nail or screw wood boxes and crates depending on request.
What are EU Certified Wood Boxes and Crates? Is this the same as ISPM-15 Certification?
Yes, EU Certified wood boxes and crates are ISPM-15 certified. The wood of all EU Certified Boxes and Crates has been heat treated at 56C for 30 minutes and then certified accordingly by an accredited agency that is recognized by the American Lumber Standards Committee in accordance with non-manufactured wood packaging policy and enforcement regulations.
Are all your wooden boxes and wooden crates EU Certified?
No, they will be certified upon request. And they must have an EU Certification stamp on the crate or box to be ISPM-15 certified. This is a box stamp not a lumber certification stamp. Boxes going overseas or outside of the USA must have EU Certification.
Upon placing an order, how will I receive these wood shipping boxes and wood shipping crates?
They can be picked up, delivered or shipped by common carrier.
Contact Us
For additional inquiries, fill out our web form, request a quote, or call 919-552-2422.
Raleigh, Greensboro, Charlotte, Winston Salem, Fayetteville, Newport News, Richmond and Florence
